When you entrust your materials for translation, you are handing over priceless information. We are aware of the tremendous faith you put in us and guarantee top data protection and full confidentiality. Other than perfect translation, our top priority is to preserve the confidentiality of the entrusted documents. We guarantee information safety and confidentiality through the following means:
Application of innovative IT solutions and securities. The documents we receive for translation are kept on a safe and password-protected server, which can only be accessed by employees trained in scope of data protection. At your request, materials provided in electronic format can be secured by the WinZip encoding algorithm.
Confidentiality clause – under penalty of fines, our translators and employees are obliged to preserve confidentiality of the information provided by the client and information concerning the services provided to the client.
Obedience of appropriate internal procedures aimed to protect personal information and trade secrets.
At your request, we undertake to delete the completed translations and the source materials completely and irreversibly from both our own carriers and the carriers of our subcontractors. Documents provided in paper format, e.g. by fax or courier services, will be subject to shredding after the job is complete.
The building where our office is located is subject to 24/7 security and CCTV monitoring both outside and inside. Access to the building is controlled.
Data and information protection is a top priority at every stage of the order and the so-called “sensitive data”, i.e. your personal information, will never be released to any third parties for marketing purposes.